Showing posts with label Outlook 2007. Show all posts
Showing posts with label Outlook 2007. Show all posts

Monday, October 1, 2012

Outlook 2003 will not open ZIP files on Windows 7



Summary

User has Windows 7 (32 or 64 bit) and when they open a ZIP file directly from within an email, nothing happens.   If the user saves the ZIP file from the email to the C Drive then opens it, it works normally.

Solution
For 32-bit version of Windows
Open Registry Editor (Start > regedit)
Navigate to the following key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellCompatibility\Applications\outlook.exe
You will see the following entry:
VERSION = 11.*;10.*;9.*;8.*;7.*
Edit the Version value and remove the 11.*;

For 64-bit version of Windows
Open Registry Editor (Start > regedit)
Navigate to the following key
HKEY_LOCAL_MACHINE\SOFTWARE\WoW6432Node\Microsoft\Windows\CurrentVersion\ShellCompatibility\Applications\outlook.exe
You will see the following entry:
VERSION = 11.*;10.*;9.*;8.*;7.*
Edit the Version value and remove the 11.*;




Tuesday, September 25, 2012

Outlook 2007 very slow in Windows 7




Issue:
Outlook 2007 very slow in Windows 7 and freezes at times
Send/Receive is Slow
Switching folders is slow


Fix:


Microsoft has released an update for Microsoft Office Outlook 2007. This update provides the latest fixes to Office Outlook 2007. Additionally, this update contains stability and performance improvements.


If you installed the original version released on December 14, 2010 of this update, you may see performance degradation when you switch folders in Outlook. The resolution for this issue is to install a newer version of the update released on January 11, 2011 in the Resolution section.


http://support.microsoft.com/kb/2412171